Crisis Communications App

The fastest way to respond to any incident

The YUDU Crisis Communications App is the most effective way to manage emerging incidents within the crucial "golden hour" that occurs immediately after an incident transpires. 

It is built with mobile in mind, with a mobile app for employees, tenants or other recipient users sitting alongside a powerful back-end dashboard for administrators. 

Simple administration, comprehensive communication

  • World-class document management: Upload and update critical documents and procedures into the App’s Publishing Centre, so users can have access to critical information whenever they require it. 
  • Employee/User directory: Upload and update employee list and direct contact details in the App’s Employee Address Book (this can be done via API or CSV).
  • Broadcasting center: Broadcast to users of the app through three multiple-redundancy methods: SMS, E-Mail and In-App communication, ensuring your employees/users are always in reach. 
  • Interactive floorplan: Embed an interactive floorplan within the app if you are managing premises or offices for tenants or employees. 
  • Automated data-entry: Ensure employees have downloaded the app and automatically inputted their data through the mass communication system. 
  • Analytics: Generate reports for incident analysis and management reporting.

With an emphasis on simple workflows, quick communication and best-in-class content delivery, YUDU's Crisis Communication Apps give employers, facilitites managers and others peace of mind in the event of incidents. 

FEATURES AND BENEFITS

BROADCASTING CENTER

• A communication channel independent of social media noise, allowing messages to be delivered clearly and succinctly to relevant parties

• Responsive web portal that can be accessed from laptops, desktops, tablets and smartphones. 

Three broadcasting types for multiple reduncancies: SMS, E-Mail and In-App. 

 

DIRECTORY

• Provide all users, or certain users of the app with a complete directory of users within the app, to act as an address book directory or simply to use in the event of incidents. 

 

SECURITY

• Security-rich Physical Infrastructure, Configuration, Architecture, Business Processes, and Operations.

• Based on core security practices, ISO 27001-27002, provide control structures for Physical Security, Emergency Planning, Investigations, Information Protection, Education and Risk Analysis.

• No single point of failure with fully redundant, in-sync filestores (for all uploaded/processed files), in addition to backups created nightly. 

Talk to the team to see how we could help improve your digital communications in a crisis. 

GROUPS

• Organize relevant people within your database into specific broadcasting user groups, ensuring that the right type of message reaches the right kind of people in a flash.

• For example, make sure that you can broadcast directly to your IT department in the event of a major server outage, air-gapping other employees from the messages.

• Create these groups easily in the administrative dashboard. 

 

INSIGHTS

• Reports can be generated for event analysis and management reporting.

• Display reports in easily digestible formats, like pie charts, or export them as csv files for more in-depth examination. 

• Ensure a comprehensive backlog of all administrative activity. 

 

 

 
 

SUPPORT

• YUDU support two delivery methods via app and browser to iOS, Android, Windows and Desktops.

• Dedicated Account Management, to help you stay up to date with new features, solutions and developments.  New releases happen each quarter, to keep you ahead of the game. 

• Technical support via Phone, Live Chat, e-mail and dedicated help site with video tutorials and guides.  Live webinars and in-house training also available upon request. 

Take a look at our Whitepapers on mobile in the workplace. 

TWO-WAY COMMS

• Prompt staff to check-in their status at the click of a button and alert management if they are in danger. All individual data is displayed on a clear and live dashboard, instantly highlighting any areas of concern.

• Use the app to ask questions of staff about everything from management policy to how particular projects are working. 

DOCUMENT MANAGEMENT

• Provide an on-device library of all critical instructions, documentation and procedures, accessible without the need for an internet or phone connection.

• Live 24/7 publishing and updating of critical documents and procedures into the app, with permission controls to determine which documents employees can access. 

• Add interactive elements to documents, eg. buttons to ensure that the user has read the relevant document.