YUDU Sentinel

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YUDU Sentinel is a crisis communications platform that can help keep employees safe and ensure resilience during major incidents

Background

Sentinel was developed from consultancy with businesses who had been victims of major crises.  World-leading security and business continuity consultants have helped shaped Sentinel so that a crisis can be managed from any location on any device - making cascading call lists redundant.

Ensuring your business is resilient to crises

Business co­ntinuity & disaster recovery plans are meticulously written to ensure resilience. Sentinel allows you to have these instantly to hand on a mobile device during a crisis, ensuring that normal business practice can continue seamlessly.

What makes the Sentinel platform unique?

Unlike other crisis communications platforms, Sentinel was designed as a mobile-first application; harnessing the latest SMS, voice, in-app and e-mail technologies - and integrating this functionality with class-leading document management functionality. 

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Features

What is Sentinel?

• An independent two-way communication system with multicasting functionality, ensuring messages or questions requiring a response always reach the relevant parties. 

• A class-leading document management system to publish important content to relevant persons or departments in your organization, accessible online and off. 

• An user directory that sits within the back-end database and app, that can function as part of your HR database. 

User Directory

• Provide all users, or certain users of the app with a complete directory of users within the app, to act as an address book directory or simply to use in the event of incidents. 

• Gives incident managers quick access to relevant contact details of anybody in a HR database during an unfolding crisis. 

• Allow employees to use an easily accessible company address book through the app, giving it utility even outside of crisis situations. 

Document management

• Provide an on-device library of all documentation and procedures, accessible without the need for an internet or phone connection.

• Assign particular user-groups access to particular documents, and gate their access to others. For example, ensure only your IT department has access to IT documentation.

• Convert documents to PhoneView, ensuring that even lengthy documentation can be easily read when on a smartphone

User-groups

• Organize relevant people within your database into specific broadcasting user groups, ensuring that the right type of message reaches the right kind of people in a flash.

• Publish documents for specific groups, ensuring they are not visible by others. 

• For example, make sure that you can broadcast directly to your IT department in the event of a major server outage, air-gapping other employees from the messages.

Looking after people

• Use the multicasting (SMS, e-Mail, in-app, voice) system to prompt staff to report their status at the click of a button and alert incident managers if they are in danger.

Ask employees questions, either in a crisis situation for incident management purposes or to gauge opinion of company policy on certain matters.

• All response data is displayed on a live dashboard, instantly highlighting any areas of concern to prioritize, helping to meet your duty of care as employer while reducing insurance premiums. 

Security

• Based on core security practices, ISO 27001-27002, provide control structures for Physical Security, Emergency Planning, Investigations, Information Protection, Education and Risk Analysis.

• No single point of failure with fully redundant, in-sync filestores (for all uploaded/processed files), in addition to backups created nightly. 

• Sits indepedent of your traditional communication channels and social-media.